THE POSITION

The City of Hemet is seeking highly motivated, customer service-oriented, friendly Dispatchers to fill current and anticipated vacancies in the department. The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate a high level of communication skills.

QUALIFICATIONS

Experience/Education:
• Graduation from US high school or equivalent.
• Experience with CAD system

• One year of current satisfactory service as a public safety dispatcher in a local law enforcement or fire agency.

Knowledge, Skills and Abilities - Applicants must have the ability to:
• Operate communications system equipment, computer-aided dispatch; speak clearly in a well-modulated voice to be understood when communicating over telephone and two-way radio.
• Use computer keyboard and/or typewriter to type logs, memos, forms; use computer keyboard to enter information on calls for service, warrant checks, identity, vehicle checks.
• Hear and understand persons calling by telephone and two-way radio.
• Read and accurately interpret various printed materials, including manuals, maps, and computer printouts
• Use independent judgment to make decisions and act quickly in response to emergencies
• Work well and get along with others in a close, busy environment
• Type at a speed of 35 wpm net.

Physical Requirements:
• Ability to operate business machines; lift and carry moderate weight; bend; stoop; open/close full file cabinet drawers; arrange, retrieve and replace files; sort papers and documents; sit or stand and work in a small area for extended periods of time; use a keyboard; coordinate visual and muscular dexterity to operate equipment; move about the dispatch center, offices and between buildings to accomplish a variety of tasks; and reach above the head.

SALARY: $3189 - 3876 per month. Initial placement within the salary range is based upon years of experience and training.

BENEFIT PROGRAM

• City-paid 7% employee contribution to PERS 3.0% at 55 Plan.
• City currently provides $680 per month towards choice of medical insurance program which includes dental and optical plans.
• 12 days vacation up to 3 years; 15 days after three years; 18 days after six years; 20 days after nine years; 21 days after twelve years.
• Holidays - 11 paid holidays per year.
• 12 days sick leave per year.
• $850 per year uniform allowance.
• $50,000 term life insurance policy provided by the City.
• Bilingual Pay (Spanish).
• Training Dispatcher Pay: 10% increase of base salary while acting as Dispatch Trainer.
• Deferred compensation plans available.
• Employee Assistance Programs available.
• Credit Union membership available.
• Automatic deposit available.
• Tuition Reimbursement Program.*
• Computer Loan Program: Up to $3,500 interest-free loan to purchase personal computer equipment.*
• NEW - $5,000 relocation incentive to move into Hemet.

The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

APPLICATION & SELECTION PROCESS

Applicants must submit a completed City of Hemet Employment Application to the City of Hemet Human Resources Department, 445 E. Florida Avenue, Hemet, CA 92543-4209. Resumes will not be accepted in lieu of a City application, but may be submitted with the application. Applications will be accepted until a sufficient number have been received. Additional information may be obtained by calling ((951)) 765-2315 or by e-mail request.

An evaluation of all applications received will be conducted. Those candidates who appear to be the most qualified and meet the City's requirements will be invited to participate in an oral interview appraisal. Successful candidates will be placed on an eligibility list for one (1) year. Prior to appointment, candidates must pass an extensive background investigation, polygraph and psychological evaluations, police chief's oral appraisal, and medical examination which includes drug/alcohol screening. Candidates must pass each phase of the selection process in order to be eligible for the position. All positions are filled by selection of a qualified candidate from the eligibility list.

Individuals with disabilities who require accommodation in the application or interview process must provide the Human Resources Department, at the time of application, with documentation from a qualified authority to confirm the disability and prescribed accommodation. In compliance with State and Federal law, prior to hire, candidates will be required to submit proof of Citizenship or Employment Authorization to legally work in the United States.

The City of Hemet is an Equal Opportunity Employer and promotes a smoke, drug and alcohol free work environment. Women and Minorities are encouraged to apply.

Open until filled

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